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London Staffing

Hospitality Staffing Agency in London

HEROS is a London hospitality staffing and recruitment agency based in N1. We supply trained receptionists, night porters, concierge, event staff, and food and beverage assistants to hotels, serviced apartments, corporate buildings, restaurants, and events, for single shifts, ongoing cover, or permanent hires. Most requests are filled within 24 hours.

Calm premium hotel lobby where trained HEROS staff support guest arrivals
HotelsReceptionPremium service

Hotels & premium premises

Guest-facing spaces where first impressions matter.

Request a Hero in London

Tell us the role, the location and when you need cover. Most London requests are filled within 24 hours.

What type of temporary staff do you need?

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FAQ

Frequently asked questions

Straight answers about booking staff, vetting, and working with HEROS. Can't find what you need? Our team is a call away.

What is HEROS Hospitality?

HEROS Hospitality is a London hospitality staffing and recruitment agency. It supplies trained receptionists, night porters, concierge, food and beverage, and event staff to hotels, serviced apartments, corporate buildings, restaurants, and events, on a temporary or permanent basis.

Where is HEROS based and which areas does it cover?

HEROS is based at 20 Wenlock Road, London N1 7GU, and supplies staff across London and the wider UK.

How quickly can HEROS supply staff in London?

Most requests are filled within 24 hours, and emergency cover is available around the clock. Send a request through the Book a Hero form or call +44 (0) 20 3642 8385.

Are HEROS staff vetted and trained?

Yes. Every professional is screened for presentation, communication, and service etiquette, has their UK right to work checked, and completes the HEROS in-house hospitality readiness programme covering front-desk systems, guest interaction, grooming standards, and emergency procedures.

Does HEROS do permanent hospitality recruitment?

Yes. Alongside temporary staffing, HEROS recruits permanent front office managers, supervisors, receptionists, and other guest-facing roles.

How do I book hospitality staff with HEROS?

Submit a staffing request through the Book a Hero page at heroshospitality.com/book, email [email protected], or call +44 (0) 20 3642 8385.

How do I apply for hospitality jobs with HEROS?

Apply through the Join as a Hero page at heroshospitality.com/join. Current roles include receptionist, food and beverage assistant, event associate, and night porter across London, and applicants need the right to work in the UK.